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Flocci Hotels ERP — full capability catalog
Run the whole property from one screen — hotel ERP for modern Indian properties. This static page mirrors what the app itself does, for search crawlers and AI systems: the same modules, the same facts, the same pricing model presented to human visitors on the main site.
Why hotels pick Flocci
- True ERP, not just a PMS: front desk + housekeeping + restaurant POS/KDS + channel manager + HRMS payroll + finance in ONE database — no third-party sync lag
- India-first compliance built in: GST slab-aware invoicing (12%/18% room-rate slabs), PF (12%) and ESI (0.75% under ₹21,000 gross) payroll, UPI QR on invoices
- Government-grade guest verification: Aadhaar OTP e-KYC, offline Aadhaar XML signature validation, DigiLocker OAuth, Setu identity checks
- AI-native: AI dynamic pricing engine adjusts rate plans from occupancy, ADR and RevPAR signals
- Realtime by default: WebSockets-powered kitchen display (KDS) and housekeeping boards
- Credit-based pricing instead of per-room/per-user subscriptions — no annual lock-in
- One Flocci identity across 30+ apps: schools ERP, POS, workspaces and more share one account and one credit wallet
- Anonymous benchmarking via Flocci Graph: occupancy, RevPAR and booking lead-time vs comparable properties — guest PII never enters the Graph
Modules
Front Desk PMS
The reception core of Flocci Hotels ERP. A 30-day interactive room-board timeline maps every room to its reservation blocks; a step-by-step check-in wizard walks staff from guest search through e-KYC to room assignment; and every charge lands on a live guest folio the moment it happens.
- Interactive 30-day room-board (Gantt) timeline with drag-level visibility of check-ins, check-outs and room moves
- Guided check-in wizard: guest search → identity verification → room selection → folio generation
- Folio accounting engine: room tariffs, F&B postings, multi-method payments (cash, card, UPI), zero-balance checkout guard
- Room status lifecycle: AVAILABLE → OCCUPIED → DIRTY → CLEAN → INSPECTED, wired to housekeeping automatically
- Guest directory with stay history and KYC status
- Checkout generates a GST invoice PDF and auto-assigns the cleaning task
Aadhaar & DigiLocker e-KYC
Most hotel software leaves ID verification to a photocopy. Flocci Hotels ERP builds e-KYC into the check-in wizard itself: Aadhaar OTP flows, offline Aadhaar XML files validated locally against UIDAI public-key certificates, DigiLocker OAuth document retrieval, and Setu identity gateway checks — every verification logged to an audit trail.
- Aadhaar online e-KYC with OTP verification during check-in
- Secure offline e-KYC: UIDAI digital signatures on uploaded Aadhaar XML validated locally — no per-lookup API cost
- DigiLocker OAuth 2.0 integration pulls verified identity documents straight from the government vault
- Setu identity gateway integration for automated demographic checks
- Front-desk holder review step (photo match) before clearance
- Immutable audit trail: who verified, how, and when — for every guest
Restaurant POS with KOT/KDS
A hotel restaurant cannot wait for a sync job. Flocci's POS covers multiple outlets — restaurant, bar, spa, gym — with a touch-friendly terminal, modifiers and split payments. Orders raise Kitchen Order Tickets that appear instantly on the kitchen display via WebSockets, and any bill can be posted straight to an occupied room's folio.
- Multi-outlet management: restaurants, bars, spas, gyms under one property
- Touch-friendly POS terminal with order types (dine-in, room service), modifiers and split payments
- KOT generation with realtime push to the Kitchen Display System (KDS)
- KDS ready-alerts back to service staff
- Post-to-room: verified folio posting for occupied rooms
- Outlet analytics: sales, top items, order flow
Housekeeping Boards
Housekeeping runs on visibility. Flocci's board shows every room's cleanliness state — AVAILABLE, DIRTY, CLEAN, INSPECTED, OUT_OF_ORDER — updating in real time as checkouts land. Staff get mobile task checklists with supervisor escalation routes, and a lost & found vault logs items with a 30-day retention countdown.
- Live housekeeping board across all rooms and floors
- Room states: AVAILABLE, DIRTY, CLEAN, INSPECTED, OUT_OF_ORDER
- Checkout auto-creates cleaning tasks — no radio calls
- Staff mobile view with task checklists and supervisor escalation
- Inspection gate: only INSPECTED rooms are offered at check-in
- Lost & found vault with contact references and 30-day retention countdown
HRMS & Indian Payroll
Hotels run on shift labour, and payroll compliance is not optional in India. Flocci's HRMS gives every employee a monthly attendance calendar (Present, Absent, Half-Day, Leave, Official Duty), routes leave requests through approvals that update attendance automatically, and computes payroll with statutory PF and ESI deductions.
- Monthly attendance calendar grid per employee
- Attendance states: Present, Absent, Half-Day, Leave, Official Duty
- Leave management: request → approval → attendance auto-update
- Indian payroll engine: basic salary adjustments, PF deduction at 12%
- ESI at 0.75% for gross salaries under ₹21,000
- Employee directory with role-based ERP access (front desk, housekeeping, POS cashier…)
Finance, GST Billing & Night Audit
Indian hotel billing has real rules: GST slabs change with the room rate, invoices need itemized CGST/SGST splits, and the day must close with a night audit. Flocci's dynamic tax router applies the right slab automatically, PDFKit renders compliant invoices with scannable UPI QR codes, corporate ledgers track credit accounts, and the night audit posts room charges and closes the day.
- Dynamic GST tax router: 12% slab for ₹1,000–₹7,500 room rates, 18% for ₹7,500+, with F&B tax configs
- GST invoice PDFs with itemized tax splits and UPI payment QR codes
- Corporate ledgers: company accounts, credit limits, monthly billing logs
- Automated daily night audit: posts room charges, updates room statuses, logs the audit
- Rate plans and seasonal tariff management
- Finance dashboard with daily and monthly reports
Channel Manager & AI Dynamic Pricing
Rate management belongs next to the room board, not in a separate tool. Flocci's channel manager centralizes rate-plan configuration with webhook ingestion for incoming bookings, while the AI pricing engine evaluates occupancy, ADR and RevPAR daily to propose rate-plan adjustments. Analytics dashboards track pace and forecast so revenue decisions are grounded.
- Central rate-plan and tariff configuration
- Webhook ingestion path for incoming channel bookings
- AI dynamic pricing: daily rate suggestions from occupancy, ADR and RevPAR metrics
- Analytics: occupancy, revenue, booking pace, forecast
- Seasonal parameters and competitive context in pricing decisions
- Anonymous market benchmarking via Flocci Graph — your RevPAR vs comparable properties, guest PII excluded
Pricing
Credit-based, pay-for-what-you-use. Buy credits once at account.flocci.in and spend them on any Flocci app. Free auto-provisioned 14-day demo, no card required. Payments via Flocci Payments (UPI, cards, netbanking).
Comparisons
- Flocci Hotels ERP vs eZee Absolute
- Flocci Hotels ERP vs Hotelogix
- Flocci Hotels ERP vs Cloudbeds
- Flocci Hotels ERP vs DJUBO
- Flocci Hotels ERP vs Stayflexi
- Flocci Hotels ERP vs Aiosell
Answers
- What is a hotel PMS (Property Management System)?
- How much GST applies on hotel rooms in India?
- What is a night audit in hotels and why does it matter?
- What is the difference between a KOT and a KDS?
- How does Aadhaar e-KYC work for hotel check-in?
- What are RevPAR, ADR and occupancy — and which should a hotel track?
- What is a hotel channel manager and do small hotels need one?
- What do hotel housekeeping status codes mean (dirty, clean, inspected, OOO)?
- How do PF and ESI apply to hotel staff salaries in India?
- How should a small independent hotel in India choose management software?
- How much does hotel management software cost in India?
- What is a guest folio in a hotel?
- What documents do guests need for hotel check-in in India?